Global Broker Regulation Inquiry App
WikiFX
Amount resolved within one month(USD)
$349,057
Number of People Resolved
15264
When I first submitted
When I first submitted a withdrawal request to Emar Markets, the Malaysian customer service representative said, "Your account data doesn't match your identity information very well. You can pass the verification by paying a 2,000 yuan verification fee, and the funds will be credited to your account within 12 hours." After waiting 24 hours with no response, I asked again, and they said, "Data verification is being upgraded, and you need to pay an additional 3,000 yuan advanced verification fee, otherwise your funds will be frozen!" Within two days, they added, "The system has detected traces of overseas data in your account. You must pay a 5,000 yuan cross-border verification fee, otherwise your withdrawal request will be permanently rejected!" I asked for a refund of the "verification fee," but they bluntly said, "The verification fee has been used for data verification and is non-refundable!" They also threatened, "If you cause trouble again, your account will be frozen!"
Broker
EMAR MARKETS
Exposure Type
Unable to Withdraw
Malaysia
09-06
Malaysia
09-06
Initially, the Malaysian
Initially, the Malaysian customer service sent me daily "real-time platform profit data," claiming that "many users follow the data and consistently earn 20% every month." They even calculated that "investing 80,000 yuan would earn 16,000 yuan per month, with a payback period of six months." I believed them and invested 80,000 yuan. In the first two weeks, my account showed a profit of over 3,000 yuan, but a few days later, when I logged in, all my profits were gone, showing a "loss of 50,000 yuan." I contacted customer service, and they said, "It was your own mistake; the data is clearly recorded, and it has nothing to do with the platform." I had never made a losing trade! I asked them to check my trading records, but they said, "The data is internal to the platform and cannot be shared with users." It was clear they had secretly tampered with my account data and were trying to steal my capital! Emar Markets' so-called "data base" is a joke.
Broker
EMAR MARKETS
Exposure Type
Scam
Malaysia
09-06
Malaysia
09-06
My withdrawal application
My withdrawal application was stuck under review for a full 17 days! Customer service always responded with a robotic "processing" response. Isn't your data system supposedly fully automated for risk control? Why is it suddenly manually reviewed when it comes to withdrawals? Account profits exceeding $5,000 trigger a so-called "risk review," during which all trading functions are locked. I can't control my transactions while watching the market fluctuate. Will you compensate me for my losses? Customer service even arrogantly claimed, "Excessive profits require additional verification." This is clearly a classic scam platform evasion tactic! Even more disgusting is that I submitted the so-called "verification materials" five or six times, and each time they claimed the documents were unclear, and then they simply disappeared without a response.
Broker
EMAR MARKETS
Exposure Type
Unable to Withdraw
Malaysia
09-06
Malaysia
09-06
I purchased their real-time
I purchased their real-time data monitoring service in 2023. At the time, the Malaysian customer service representative said, "Anytime you have questions about the data, feel free to contact after-sales. We guarantee a response within an hour." Last Wednesday night, I discovered that the data displayed on the platform didn't match the real-time market data by a full 15 points. I quickly contacted after-sales, but no one responded! I waited all night, and the next day, a customer service representative replied, "After-sales staff are off duty. We'll talk when they get back." Because of this 15-point discrepancy and operational error, I lost over 30,000 yuan. Who will compensate me? I asked for an explanation, but the customer service representative impatiently said, "Occasional data deviations are normal. Don't make a big deal out of it!" They take the after-sales service money, then don't deliver, and then play dead when problems arise. This is their "data foundation."
Broker
EMAR MARKETS
Exposure Type
Scam
Malaysia
09-06
Malaysia
09-06
Emar Markets is run entirely
Emar Markets is run entirely by Malays. They constantly boast about being "data-based," but the data they provide is completely false. I lost tens of thousands of dollars, and now my account has been frozen. Isn't this blatant robbery? I previously invested based on their "accurate data reports," claiming they analyzed real-time market data and guaranteed profits. I believed them and invested 50,000, only to lose all but 2,000 in just three days! I contacted the Malay customer service for an explanation, but not only did they refuse to admit their mistake, they also said, "The data is just a guide. Any losses are your fault!" What a reference! They boasted so much back then, and now they're blaming me for problems? Even worse, when I tried to withdraw the remaining 2,000, my account was frozen! I asked customer service why, and they said, "The system detected that you frequently questioned the data and identified you as a risky user." And questioning fake data is now my fault?
Broker
EMAR MARKETS
Exposure Type
Scam
Malaysia
09-06
Malaysia
09-06
This platform is run
This platform is run entirely by Malays, constantly boasting about their "data." As a result, there are tons of withdrawal issues. I've been applying for a withdrawal for almost a month, and haven't even seen a single withdrawal! I invested my money because they claimed their data-driven approach would make withdrawals efficient and secure. But when it came time to withdraw, they started playing dirty. The first time I contacted the Malay customer service, they said, "Data verification takes five business days." I waited. Five days later, they said, "There's an error with the financial data integration; I'll have to wait another week." I waited again. Now, a month later, they haven't replied to my messages, occasionally replying with "Wait a little longer, the data is still being verified." It's clear they don't want to pay! Emar Markets is a complete scam. The Malay-run team has no professional ethics and only uses data as a shield to defraud people!
Broker
EMAR MARKETS
Exposure Type
Unable to Withdraw
Malaysia
09-06
Malaysia
09-06
This platform constantly
This platform constantly boasts about being "data-based, guaranteed withdrawals," but it's all just a scam. I've been applying for a withdrawal for almost a month now, and haven't seen a penny. This is money grabbing! I was initially deceived by their promises of "real-time data monitoring, withdrawals in 3 days," hoping to earn some income to help with my mortgage, but the moment I invested, they pocketed the money! The first time I applied for a withdrawal, the Malaysian customer service representative said, "Data verification takes 7 business days." I waited. After 7 days, when I asked about the status, they said, "There's a data delay with the financial integration. Wait another 5 days." I waited again. Now, a month later, when I contact them again, they've completely shut down, not responding to messages or calls, and only occasionally replying with a simple "your application is still under data review."
Broker
EMAR MARKETS
Exposure Type
Unable to Withdraw
Malaysia
09-06
Malaysia
09-06
I'm writing to express
I'm writing to express my frustration regarding a withdrawal issue. After depositing assets, trading, and attempting to withdraw, I received an unclear error message. I'm unsure what assets are affected and how long I need to wait to access my funds. and I have been using the broker for so so long though
Broker
Lotas Capital
Exposure Type
Unable to Withdraw
United States
09-06
United States
09-06
The withdrawal has been
The withdrawal has been pending for an unusually long period. Prompt action is required to resolve the issue and restore confidence in the platform’s transaction process.
Broker
RoboForex
Exposure Type
Unable to Withdraw
United States
09-06
United States
09-06
PO entry and instant entry
such a scam broker i ever try.this is first time i using this broker after claim 100% bonus..just happen today before nfp release. that shit broker take eary my po around 100pips plus from my existing po..after news i add instant entry 0.10lot x 2layer and instant float 170usd/each after entry…what the shit broker manipulate price at this moment..never happen at another broker before
Broker
MONAXA
Exposure Type
Severe Slippage
Malaysia
09-05
Malaysia
09-05
Withdrawal has been in review
Grand capital feels impossible for me to withdraw! With all the attempts made, they have been unresponsive, using an emergency to the customer service does not make it to be resolved. Customers should be treated right, yet it's just too unfair!
Broker
Grand Capital
Exposure Type
Unable to Withdraw
India
09-05
India
09-05
Withdrawing takes too much time and no response
Grand Capital! I've been trying to withdraw my finance to no avail. Complained to the customer support and yet no feedback. This needs to be resolved for customers are being disgruntled!
Broker
Grand Capital
Exposure Type
Unable to Withdraw
India
09-05
India
09-05
Difficulty and Unability to withdraw
For close to 2 weeks now I've been trying to withdraw my funds, yet it's unavailable and not processing. The customer services is to bad to write home about. HYCM! Upgrade or perish.
Broker
HYCM
Exposure Type
Unable to Withdraw
Singapore
09-05
Singapore
09-05
Headway is the most fraud
Headway is the most fraud broker I ever seen. Last night the rhe server had a technical problem and they closed all my open positions,and today they are telling me that all issues had been addressed and resolved,which is really not true!
Broker
HEADWAY
Exposure Type
Others
Singapore
09-05
Singapore
09-05
I want to expose the
I want to expose the deceptive tactics of the XtremeMarkets platform. In one gold futures trade, I set a stop-loss price of $1,750, but when it was triggered, the price plummeted to $1,730, a staggering $20 in slippage. This resulted in an instant loss of nearly $1,000. Reputable platforms typically maintain slippage of $3-5 in similar trades. Since then, I've experienced frequent and unusual slippage on numerous subsequent trades. It's clear this is intentional manipulation by the platform for their own profit. Their fund handling is riddled with flaws. The platform advertises a seemingly low minimum deposit of $5, but in reality, it's a deceptive scheme. It's a complete scam with absolutely no credibility.
Broker
Xtreme Markets
Exposure Type
Scam
India
09-05
India
09-05
The PXBT forex platform
The PXBT forex platform employs a variety of disgusting tactics. The manipulation involved in trading is even more outrageous. During the release of the November 2024 non-farm payroll data, my EUR/USD order experienced an abnormal slippage of over 2 points, resulting in a direct loss of $600. The platform's customer service excused the issue by citing "market volatility," completely ignoring the industry standard that legitimate platforms typically limit slippage to less than 0.5 points during major market fluctuations. This malicious slippage is clearly technical manipulation by the platform exploiting market fluctuations. The platform advertises "zero fees," but when I closed a $10,000 GBP/JPY order, I was inexplicably charged a $350 "transaction service fee." This is simply a brazen misappropriation of user funds. Stay away from this unregulated, manipulative, and fund-withdrawing black market platform.
Broker
PXBT
Exposure Type
Severe Slippage
Malaysia
09-05
Malaysia
09-05
Unable to withdraw funds
I'm reporting a concerning issue with my withdrawal request on One Royal. Despite submitting a valid request, my withdrawal was cancelled without clear explanation or justification. This has caused inconvenience and raised concerns about the security of my funds.
Broker
OneRoyal
Exposure Type
Unable to Withdraw
United States
09-04
United States
09-04
when I tried to withdraw
when I tried to withdraw my earnings, I was met with restriction without clear explanation or justification. I'm concerned about the security of my funds and the transparency of your withdrawal process.
Broker
Lotas Capital
Exposure Type
Unable to Withdraw
United States
09-04
United States
09-04
They keep boasting that
They keep boasting that they're "data-based and secure," but it's all fake. Now I can't even withdraw my principal! Last month, I saw some earnings in my account and thought I'd withdraw the principal first, but after submitting my application, there was no further news. Customer service initially said it would take 3-5 business days to arrive, but after waiting a week, there was no response. Sometimes they said my "bank card information doesn't match my identity information," and sometimes they said my "withdrawal application format is incorrect and I need to fill it out again." It's clear they're deliberately delaying my withdrawal because they don't want me to be able to withdraw my funds! What's even worse is that when I logged into my account again today, it was locked! I contacted customer service to ask why, and they said, "The system detected a risk in the account and temporarily froze it." They couldn't specify what the risk was.
Broker
TICKMILL
Exposure Type
Unable to Withdraw
Thailand
09-04
Thailand
09-04
This platform keeps saying
This platform keeps saying it's "data-based," but it's all just a scam. I've been applying for a withdrawal for almost two weeks, and I haven't seen a penny! I was initially deceived by their promises of "accurate data and three-day withdrawals." I thought I'd invest some money to supplement my family's income, but as soon as I put my money into the platform, they pocketed it! Every time I contact customer service for an explanation, they say, "The data verification failed and I need to resubmit my information," or "The finance department is checking my transactions, so please wait." They can't finish checking for two weeks? It's clear they don't want to pay! Yesterday, I pushed them too hard, and they even said, "There were illegal transactions in my account and my funds were frozen!" I was just trading normally, so how could there be any violations? This is a clear scam!
Broker
LiteForex
Exposure Type
Unable to Withdraw
Thailand
09-04
Thailand
09-04
Exposure
Unable to Withdraw
Severe Slippage
Scam
Others
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Amount resolved within one month(USD)
$349,057
Number of People Resolved
15264
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