Global Broker Regulation Inquiry App
WikiFX
Amount resolved within one month(USD)
$348,083
Number of People Resolved
15262
What an absolute joke
What an absolute joke Admiral Markets is.
Removed my professional status without notification, reduced my leverage to 1:30.
Just missed a dax long this morning across all of my funding.
20 grand down the drain. Absolutely fuming.
Broker
Admiral Markets
Exposure Type
Others
United States
11-03
United States
11-03
Stolen Funds on Axi platform
My fund on my axi account was stolen two times. The second time was stopped after informing that I did notmade the withdrawal. I reach out to axi, they lock my account for over 3 months for them to investigate. Afterwards, they refuse to refund the stolen amount. Beware depositing to this AXI platform, hackers
Broker
Axi
Exposure Type
Others
Philippines
11-02
Philippines
11-02
scammed tenxprime and PAMM
tenxprime unable to withdraw
I was scammed from that broker using the PAMM investor option under the name of PAUL THW GOLD HUNTER, broker doesn't reply neither does he.
This a Pic of the pamm and also Paul's Pic if helps
Broker
TenX Prime
Exposure Type
Others
Colombia
10-29
Colombia
10-29
TenX Prime . Website unresponsive
I have been locked out of Ten X prime since beginning of October
Cannot access the website as it says its temporarily unavailble
There does not seem to be a way to connect with them either
Broker
TenX Prime
Exposure Type
Others
United Arab Emirates
10-27
United Arab Emirates
10-27
deposit delay or scan
I deposited $10, and the transaction was successful, but even after 7 days, it still hasn’t been added to my JustMarkets trading wallet.
I filed a complaint, and the ticket number is 18614, but the problem still hasn’t been resolved.
Broker
JustMarkets
Exposure Type
Others
India
10-15
India
10-15
profit cancel
luckily my deposit i had withdraw it in early stage but my total profit of USDT 49000+
was unable to withdraw and xtreme market had suspended my account
Broker
Xtreme Markets
Exposure Type
Others
Malaysia
09-26
Malaysia
09-26
Refund after 13 months & regulator pressure
My account (CR5427736) was disabled in July 2024 with false fraud allegations. In Aug 2024, Deriv unilaterally withdrew USD 26,455 without my consent and shifted funds into an SVG wallet. After 13 months of delays, repeated excuses, and coercion to submit unnecessary documents (including Income Tax Return on 23 Aug 2025), Deriv finally processed the refund on 1 Sept 2025—but only after I escalated to regulators (LFSA, MFSA, BVIFSC, FSC Mauritius, SVGFSA, SCA Dubai). Compensation for financial losses, missed trading opportunities, medical costs, and reputational damage remains unresolved. Deriv breached its own Terms & Conditions on safeguarding, complaint handling, and transparency. Clients should be warned that the “Most Transparent Broker” award is misleading when refund and redress come only under regulatory pressure.
Broker
Deriv
Exposure Type
Others
India
09-19
India
09-19
Account banned without reason
On September 14, 2025, they banned my account, claiming that I had violated Article 2.9 of their public offering agreement, which states that "the company prohibits customers from engaging in fraudulent activities that the company may consider to be part of customer behavior. These fraudulent activities aim to exploit operations not directed by the company, loopholes in the company's official website, speculation based on bonuses, and abuse of trading to gain profits, including but not limited to completing hedging transactions through different accounts and speculating on assets with liquidity difficulties. In such cases, the company reserves the right to terminate this agreement or reset the results of trading operations
However, I believe that I have not violated any of the conditions described in it, and each order has a 5-minute cycle. Before the ban, there was a withdrawal request of nearly $3000 that had not been completed for more than 3 days. My ID is marcemous@gmail.com
Broker
PocketOption
Exposure Type
Others
Hong Kong
09-15
Hong Kong
09-15
I deposited $100 into
I deposited $100 into Fortrade, but my account still shows $0 balance. Whenever I ask about it, they just push me to deposit more. I haven’t been able to withdraw a single dollar. Total scam behavior.
Broker
Fortrade
Exposure Type
Others
India
09-11
India
09-11
The deposit bonus you
The deposit bonus you are they offer you will disappear in seconds due to the spreads alone on top of that you will find out that even if you're Account Ballance is fine they can remove your bonus mid trade and blow up your whole account like they did to me. I went from $230
Broker
HEADWAY
Exposure Type
Others
Iraq
09-11
Iraq
09-11
I was trading XAUUSD
I was trading XAUUSD as usual, and in the middle of the day, Roboforex suddenly closed the Gold markets. Now I’m stuck in a trade that I can’t control anymore, and I have no idea how long this will last. Has anyone experienced similar behavior in the past and had any luck with support on these issues? For now, I’m hoping it’s just a technical difficulty and that they will compensate for any losses if they occur, but I’m not sure.
Broker
RoboMarkets
Exposure Type
Others
Germany
09-09
Germany
09-09
I NO LONGER RECOMMEND THIS BROKER!!!
These guys were very good before but now they have many problems with deposits, I made a deposit since Thursday, today is Monday still they tell me same response from their copy and paste message of the department of finance is working on it but till now, nothing is credited and I have no hope for it.
I NO LONGER RECOMMEND THIS BROKER!!! VERY DISAPPOINTED!!
Broker
JustMarkets
Exposure Type
Others
United States
09-09
United States
09-09
Signed up for a reduced
Signed up for a reduced price trial for three months and forgot to cancel. They charged me almost $100 for another three months subscription with zero communication until afterwards, and refuse to give me a refund. The App itself might be ok, but customer Not a good experience! The overall process with pay is not great and cannot be equally.
Broker
HEADWAY
Exposure Type
Others
Saudi Arabia
09-08
Saudi Arabia
09-08
I've been plagued by
I've been plagued by both slippage and margin calls, sinking into despair. Slippage haunts every trade like a ghost. In one GBP/JPY trade, the market was stable, but my order slipped by over 30 pips.
Broker
HEADWAY
Exposure Type
Others
Saudi Arabia
09-08
Saudi Arabia
09-08
I wish they resolve the
I wish they resolve the issue, but they refused to refund my money. They stated my account was in the negative, which is false, and proceeded to drain my account to zero. I feel deeply upset by this. The representatives were rude, unhelpful.
Broker
HEADWAY
Exposure Type
Others
Saudi Arabia
09-08
Saudi Arabia
09-08
They're making an excuse
They're making an excuse to steal my funds saying My account has crossing with Samantha gross using their bot which is not accurate because I don't even know that person And I don't know what he has to do with my funds missing on my trading account
Broker
HEADWAY
Exposure Type
Others
Saudi Arabia
09-08
Saudi Arabia
09-08
Previously, Vietnamese
Previously, Vietnamese customer service sent daily "data diagnosis user feedback," saying, "Pay 2,500 yuan for a professional team to diagnose your account data. They can identify trading vulnerabilities, optimize your position strategy, and fix historical data errors." After paying, the customer service said, "The diagnosis will take three days, and you won't be able to log in to your account during that time." When I logged in three days later, I found that all my historical trading records, profit data, and position records were gone. It said, "Data loading failed!" I contacted customer service, and they said, "Data loss occurred during the diagnosis process and cannot be restored at this time." After waiting a week, I contacted them again, and they said, "The data has been permanently deleted and cannot be retrieved."
Broker
CWG Markets
Exposure Type
Others
Vietnam
09-07
Vietnam
09-07
Levels Broker Spreads Not What They Promise
Levels broker promotes low spreads, but when I started trading, I quickly realized it was misleading. The spreads widen too often, especially at crucial moments, adding hidden costs to every trade. It feels unfair and unprofessional, making it very difficult to trust their platform.
Broker
Levels
Exposure Type
Others
Germany
09-07
Germany
09-07
Frustrating Spread Issues with Levels Broker
Levels broker’s spreads are a big disappointment. They advertise competitive, low spreads, but once you’re trading, it’s a completely different story. The spreads suddenly widen during active sessions or even normal conditions, making it very hard to maintain profitability. It feels misleading and unfair because these hidden costs keep eating into profits, leaving me frustrated and doubting their transparency.
Broker
Levels
Exposure Type
Others
Germany
09-07
Germany
09-07
I opened Buy 2.0 lots
I opened Buy 2.0 lots AAPL stock
As protection put 4 Sell Stop 2:50 between prices:
Sell stop 0.50 /103.90
Sell stop 0.50 /103.80
Sell Stop 0.50 /103.50
Sell Stop 1.00 /103.40
But when opening the market did not take the price set yesterday.
4 Sell stop But the opening price and had loss.
Now it's my fault?
Broker should not give me back the amount i lost?
The market did not give me chance to be able to close operations.
But I put these positions as protection.
Broker
Markets4you
Exposure Type
Others
Belgium
09-07
Belgium
09-07
Exposure
Unable to Withdraw
Severe Slippage
Scam
Others
Sync to personal posts
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Amount resolved within one month(USD)
$348,083
Number of People Resolved
15262
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