Hidden fees are a real issue. It's frustrating to find unexpected charges after making a trade. Clearer communication about costs would be much appreciated. Customer service is slow and not very helpful. It takes too long to get a response, and when I do, the answers are often not useful. This is a significant drawback.
隐藏费用和缓慢的支持：客户投诉
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原文
Hidden Fees and Slow Support: customer grievances
Hidden fees are a real issue. It's frustrating to find unexpected charges after making a trade. Clearer communication about costs would be much appreciated. Customer service is slow and not very helpful. It takes too long to get a response, and when I do, the answers are often not useful. This is a significant drawback.
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