FxPro 플랫폼을 사용할 때는 좋았어요, 스프레드도 괜찮고. 하지만 출금을 요청하려고 하면 아무런 이유도 없이 계속 거절합니다. 지원 이메일로 연락해도 3일 이상 답변 없고, 필요한 서류가 부족하다는 말만 반복하면서 정확히 뭔지 알려주지 않아요. 휴대폰 소유 증명서도 제출했는데, 검증을 위해 전화도 해주지 않아 출금 요청을 할 수 없게 막아요. 라이브 채팅에서도 도와줄 사람을 찾을 수 없고, 계속 기다리라고만 합니다.
원문
withdrawal rejected for no reason and no assist
That’s good when I using FxPro, the platform, spread all nice. But when I try to request withdrawal, they keep rejecting without giving any reason. I email to the support email also no response more than 3 days, they keep saying I lack some documents, and don’t tell me what’s it. Even though I submitted phone ownership proof, they also don’t try to call me for verification to let me request withdrawal. I can’t find any one assistance me in live chat, keep telling me to wait.
이유 없이 출금이 거부되고 도움도 받을 수 없음
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원문
withdrawal rejected for no reason and no assist
That’s good when I using FxPro, the platform, spread all nice. But when I try to request withdrawal, they keep rejecting without giving any reason. I email to the support email also no response more than 3 days, they keep saying I lack some documents, and don’t tell me what’s it. Even though I submitted phone ownership proof, they also don’t try to call me for verification to let me request withdrawal. I can’t find any one assistance me in live chat, keep telling me to wait.
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