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Resolved
该平台在2025年10月16日晚卡盘，导致本人空单无法平仓
Object 
Exness
Issue
Others
Requirement
compensation
Amount
$600(USD)
Time
23day2hour
Mediation Progress
Hong Kong In a week
Solved after user's confirmation 
JIANGHUHANGLUREN
JIANGHUHANGLURENSensitive information
This content involves sensitive information, so it's hidden by WikiFX
Hong Kong 10-22
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 10-22
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 10-21
Start Mediation JIANGHUHANGLUREN 
JIANGHUHANGLUREN本人账户是美分账户165066916，2025年10月16日晚遇到平台卡盘无法交易无法平仓，手里的0.19的空单无法平仓，挂的黄金4275的0.19反向保护突破多单也无法成交！等到恢复时！价格已经上涨到一定高位，造成至少600美金损失！我是保守估计，也没算前面黄金426几时不能平仓的损失，单单算4275挂的突破单没有成交保护造成的损失，已经很大仁大义了！想着在平台长期发展呢！本人还做了录屏
Start Mediation
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